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Zepto Onboarding Services for Brands

Account registration, documentation, warehouse mapping and post-onboarding support.

  • Amazon Affiliate Partner
  • Flipkart Trained Partner
  • LinkedIn Certified
  • ISO 9001 Certified
  • Authorised Zomato Vendor
  • 15+ Years Experience
Delivery rider loading grocery orders from an urban micro-warehouse at dusk

Zepto's ten-minute promise means your product has to sit in the right dark store before a customer ever searches for it. Onboarding therefore starts with commercial terms and warehouse mapping, not with listings.

We manage the full Zepto onboarding path and stay on after go-live to keep fill rate, pricing and visibility under control.

What you get

  • No portal learning curve for your team
  • Documents right the first time, so verification isn't delayed
  • Dark-store coverage planned around real demand
  • Continued support after go-live, not just onboarding

What's included

Account registration

Vendor registration on the Zepto brand portal with verified GST and bank details.

Documentation support

Every licence, declaration and agreement prepared and submitted for you.

Warehouse & pin-code setup

Dark-store clusters and serviceable pin codes mapped to your supply plan.

Catalogue creation

SKU data, images, pack sizes and MRPs uploaded to platform specification.

Business verification

Compliance checks cleared before the account is activated.

Pricing & inventory

Margin structure, promotions and replenishment cadence managed monthly.

Compliance check

Labelling, shelf life and category rules verified pre-launch.

Post-onboarding support

PO management, fill rate, listing health and category-team follow-ups.

How the engagement runs

  1. 01

    Consultation

    Category fit, margin and pack strategy assessed.

  2. 02

    Documentation

    Full document set compiled and verified.

  3. 03

    Registration

    Vendor account created and business verification completed.

  4. 04

    Catalogue upload

    SKUs created with compliant data and imagery.

  5. 05

    Warehouse mapping

    Cities, dark stores and pin codes assigned.

  6. 06

    Go live & support

    First PO fulfilled and ongoing management begins.

Documents you'll need

We prepare and submit all of this for you — but here's exactly what gets asked for.

Full document guide
  • GST certificate (or GST-exempt declaration where the category allows it)
  • PAN card of the business or proprietor
  • Current bank account details with a cancelled cheque
  • Address proof of the pick-up / dispatch location
  • Signature proof and ID of the authorised signatory
  • Trademark certificate or TM application for Brand Registry
  • GTIN / EAN barcodes, or a GTIN exemption approval
  • FSSAI licence for food and supplement categories
  • Legal Metrology compliant label artwork
  • Signed vendor agreement and margin sheet

Frequently asked questions

What documents are required for Zepto onboarding?+

GST, PAN, bank details with cancelled cheque, FSSAI for food categories, trademark, compliant label artwork and the signed vendor agreement.

How long does Zepto onboarding take?+

Usually 3–6 weeks, driven mostly by category-team response and document readiness.

Do you support all Zepto cities?+

Yes. We recommend starting with 1–3 cities and expanding once sell-through is proven.

What happens after onboarding?+

We manage POs, fill rate, pricing, promotions and listing health on a monthly retainer.

Talk to a specialist

Send your details and we'll come back within one business day with a free audit and a clear next step.

WhatsApp +91 78279 11460

Prefer the detailed form? Fill the full enquiry form so we can prepare before we call.

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