Listing management
New launches, edits, variations, suppressions and content refreshes across platforms.
Operations
End-to-End Ecommerce Service & Support
The daily operations layer: listings, inventory, orders, returns, claims and reporting.
- Amazon Affiliate Partner
- Flipkart Trained Partner
- LinkedIn Certified
- ISO 9001 Certified
- Authorised Zomato Vendor
- 15+ Years Experience
Ecommerce is won on the boring days. Listings that stay live, stock that stays available, orders dispatched inside SLA and claims that actually get filed.
Our support retainer is the operating team for brands that don't want to build one in-house.
What you get
- A trained team without the hiring cost
- One report across all channels
- Claims and reimbursements recovered
- Escalation paths that actually resolve
What's included
Inventory management
Stock sync, replenishment alerts and dead-stock reporting.
Order operations
Order acceptance, dispatch coordination, SLA and cancellation control.
Returns & claims
Return processing, reimbursement and seller-protection claims followed to closure.
Account health
Policy warnings, performance metrics and appeals handled promptly.
Reporting
One consolidated weekly report across every marketplace.
How the engagement runs
- 01
Onboarding
Access, SOPs and escalation paths set up.
- 02
Baseline
Current metrics documented across channels.
- 03
Stabilise
Suppressions, stock gaps and SLA breaches cleared.
- 04
Run
Daily operations executed by a named pod.
- 05
Recover
Historic claims and reimbursements filed.
- 06
Review
Weekly report, monthly strategy call.
Frequently asked questions
Can you work alongside our in-house team?+
Yes. Many clients keep strategy in-house and use us for execution capacity.
How many marketplaces are covered?+
The retainer is scoped by channel count and SKU volume. Most clients run 3–6 channels with us.
Do you need admin access to our accounts?+
We work with the least access needed — usually a sub-user account with defined permissions.
Talk to a specialist
Send your details and we'll come back within one business day with a free audit and a clear next step.
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